FAQ

General FAQ
Are the files MP3 format?

Yes, all downloads are MP3. Let us know if you need a different format.

Does the music have a start beep?

Yes, all downloads come with a start beep/signal.
Is your music approved by USAG?

USAG does not approve floor music. But all Salute Music tracks comply with the current USAG Code of Points. Additionally, Salute Music works closely with an active USAG level 10 judge (who is also a choreographer!) to vet our music and help keep us up-to-date on rule changes. 
What if I purchased the the wrong length of music by mistake?

Let us know! We will send you the correct length within 24 hours (if not sooner!). 
I purchased a song, but now need a longer or shorter version.

Let us know! We offer free length changes to the same individual that purchased the music (or gym if purchased by a staff member). Just let us know the new length you need and we will send it to you within 24 hours (if not sooner!). 
Do you offer custom music?

We hope open up our song request service in summer 2026. Stay tuned!
Do you offer discounts?

Quantity Discounts.

Songs purchased together in a single transactions will have discounts automatically applied at checkout - no codes needed!

2-4 songs = 10% off

5-7 songs = 15% off

8+ songs = 20% off

Only need 1 song?

Our social media ambassadors have discount codes! Follow them to save on your floor music!

Note: Signature Collection songs are not eligible for discount.

Legal
Is the music legal to download?

Yes! We acquire the licenses and permissions from music publishers necessary to distribute the music to you.

Do I own the music?

No, you are purchasing a license to use the music.

This is how music sales work. Even on iTunes and CDs, you never own the music - you only buy a license to use the music for private listening.

When I buy the music, I can do whatever I want with it.

No. Distributing, editing, or syncing the music improperly could break copyright laws. Please see our music license certificate for a quick rundown.

Do you provide Proof of Purchase or a License Certificate?

Yes! A License Certificate (which also services as a proof of purchase) is instantly available for download with your music purchase.

Download Help
How to Download

After you complete a purchase, click the "Download Your Files" button located in any of the following places:

  1. The Thank You page that appears automatically after you complete checkout.
  2. Your E-Mail. Look for an email titled "Your Floor Music Purchase". It may be hiding in your spam, junk, or promotions inbox.
  3. Your Salute Music Account. Click the account/person icon on the top right of our website, select Orders, click the My Downloads button on the top on the page.

Trouble? Let us know and we will email the file directly to you!
Find Your File: iPhone or iPad

Phones like to hide the files (boo!). Use this link for instructions on where your music is hiding.

Where to Find Downloads IOS
Find Your File: Android

Phones like to hide the files (boo!). Use this link for instructions on where your music is hiding.

How to Find Downloads: Android
Still having trouble downloading to your mobile device?

Try downloading to a computer. This is the most straightforward way to download, access, and send files.

Or email us! We will email the file to you or walk you through the process.